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Microsoft Announces Recovery After Long Outage

The company reports restoration across affected services.

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Technology news editorial illustration for Microsoft Says Services Are Restored After Global Outage

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on 14 that it had to the and , of and .

The had and for a . The , the of the .

Source: Reuters via Arab News, 2026-11-14.

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Try 2 questions about this story, then explain one idea in your own words. Check the text whenever you need to.

In this lesson: Interpret the scope and timing of Microsoft’s restoration statement.

Print a worksheet · Teacher guide & answers

Read and understand · 1/2What does remaining affected customers describe?

Read the answer and explanation

The customers still affected before restoration. Remaining refers to those still affected when this restoration was completed.

Clue: Microsoft said on November 14 that it had restored services to the remaining affected customers and regions, including users of Outlook and Teams.

Read and understand · 2/2Which order matches the account?

Read the answer and explanation

Communication was interrupted before recovery was announced. The second paragraph contrasts an earlier interruption with an announcement of recovery.

Clue: The worldwide outage had interrupted business and government communication for over a day. The announcement described recovery, rather than the start of the disruption.

Grammar in this story: Recovery completed before a statement

had restored

The past perfect links completed restoration to the later act of saying it had happened.

Your turn

Explain what the November 14 statement added to the account of the outage.

See one possible answer

It said service had been restored to the remaining affected customers and regions. This updated the earlier interruption of business and government communication; it described recovery, not a new outage.

Your answer can be different. Give a reason and use your own words.

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